Professional conduct of property agent not in question
I REFER to the letter, ‘Property agent did not follow standard guideline when requesting commission’ by Mr Stephen Neo Poh Chuan (ST Online Forum, June 14).
We have in fact responded twice to Mr Neo to clarify that Institute of Estate Agents (IEA) guidelines are recommended and not mandatory on matters of commission, which Mr Neo also learnt from IEA.
It was thus a matter of negotiation between the agent and the client for which the client has absolute sovereignty in deciding whether to accept and pay for the services of the agent.
If for competitive reasons another agent chose not to accept commission from Mr Neo, we do not think an adverse conclusion should be drawn against the one who wanted to charge him for services rendered. Hence, our professional conduct is not in question here.
Finally, we would like to assure?our clients that we remain diligent in presenting?our commitment, dedication and focus towards serving them in their real-estate needs.
Dr Tan Tee Khoon
Director
Associates Division
KF Property Network
Source : Straits Times - 16 Jun 2007
Loading ...
Post a Comment
Tell me a bit about yourself; who you are, where you're from, what information you would like to see on this site. As I continue to provide you with Singapore property happenings, your feedback will encourage me to post more frequently. Thank you.